Shipping policy
SHIPPING POLICY
Last Updated: September 7, 2026
Thank you for shopping Prophetic Justice. Please review the following information regarding order processing, pre-orders, shipping, and delivery.
PRE-ORDER SHIPPING
Products marked PRE-ORDER are not available for immediate shipment.
By purchasing a pre-order item, you are reserving merchandise before it becomes available for regular fulfillment.
Our current pre-order inventory is expected to arrive at our fulfillment location approximately 6 weeks after production is completed and shipment to us begins.
This timeframe is an estimate and may be affected by manufacturing, customs, carrier, weather, or other delays outside of our control.
Once your order is ready to ship, you will receive a shipping confirmation email with tracking information.
Any estimated shipping or delivery timeframe displayed on the product page is an estimate and not a guaranteed delivery date unless expressly stated otherwise.
ORDER PROCESSING
For merchandise that is currently in stock, please allow approximately 2–5 business days for order processing before shipment unless another timeframe is stated on the product page. For pre-order merchandise, processing begins after the inventory has arrived at our fulfillment location and is ready for fulfillment.
Business days generally exclude weekends and federal holidays.
Processing time is separate from carrier transit time.
During product launches, promotions, holidays, or periods of unusually high order volume, processing may take longer.
SHIPPING RATES
Available shipping options and applicable charges will be displayed during checkout.
Shipping rates may be based on package size, weight, destination, carrier, and selected shipping method.
ORDER TRACKING
When tracking is available, customers will receive a shipping confirmation email with tracking information using the email address or contact information provided at checkout.
Please allow time for the shipping carrier to update tracking information after a shipping label has been created.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before completing checkout.
If you need to request an address correction, contact us as soon as possible at info@prophetic-justice.com. Address changes cannot be guaranteed once an order has entered fulfillment or has shipped.
Prophetic Justice is not responsible for delays, failed deliveries, or packages returned due to incorrect or incomplete shipping information provided by the customer.
DELIVERY
An estimated delivery date provided by a carrier is not a guaranteed delivery date unless the applicable shipping service expressly provides such a guarantee.
Once your package is in transit, tracking information provided by the carrier will generally provide the most current delivery information.
LOST PACKAGES
If tracking information indicates that your package has not been delivered and appears to be lost in transit, please contact us so that we can review the shipment and, where appropriate, initiate an inquiry or claim with the carrier.
If the carrier confirms that a shipment was lost before delivery, we will work with you toward an appropriate resolution, which may include replacement or refund depending on the circumstances and inventory availability.
PACKAGES MARKED DELIVERED
If tracking shows your package as delivered but you cannot locate it, please:
- Verify the shipping address on your order.
- Check around the delivery location.
- Check with household members, neighbors, building management, or front-desk personnel when applicable.
- Contact the shipping carrier for additional delivery information.
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Contact Prophetic Justice at info@prophetic-justice.com if you still cannot locate the package.
We will assist with reviewing available shipping information. Responsibility for packages confirmed as properly delivered will be evaluated based on the circumstances and applicable law.
DAMAGED PACKAGES OR PRODUCTS
If your merchandise arrives damaged or defective, please contact us at info@prophetic-justice.com within 7 days of delivery and provide your order number and clear photographs of the product and, when relevant, the shipping packaging.
We will review the issue and determine the appropriate resolution in accordance with our Return & Refund Policy.
Please refer to our Return & Refund Policy for additional information.
SHIPPING DELAYS
Prophetic Justice is not responsible for carrier delays or other circumstances outside our reasonable control, including severe weather, transportation interruptions, customs delays, or other unexpected events.
However, we will make reasonable efforts to assist customers when significant delivery issues arise.
INTERNATIONAL SHIPPING
If international shipping becomes available, customers will be notified of available destinations and shipping methods during checkout.
Unless expressly included at checkout, international customers are responsible for any applicable customs duties, import taxes, brokerage charges, or other fees imposed by the destination country.
QUESTIONS
For questions concerning an order or shipment, please contact us at info@prophetic-justice.com and include your order number so we can assist you as efficiently as possible.